Job Description
You will take the lead in providing administrative support to the Head of Department and Faculty.
Main Responsibilities
CS Undergraduate Student Advisement:
- Advising students about the CS curriculum;
- Handling major/minor declaration cases;
- Attending to, and following up on student queries/complaints/requests;
- Providing relevant information to and interact with the students (and parents if required);
- Other similar tasks related to student advisement;
Department Chair and Faculty Support:
- Providing support for processing of faculty applications;
- Planning and preparation of course memo;
- Interfacing with faculty to handle course scheduling issues;
- Preparing departmental reports;
- Providing support in streamlining processes for the department;
- Assisting in planning and coordinating various activities at the departmental and/or school level;
- Other similar tasks related to the graduate program;
Graduate Program Support:
- Advising graduate students about the CS curriculum;
- Preparing relevant reports for the graduate program;
- Escalating issues to appropriate faculty member if required, document issues via an email to supervisor;
- Other similar tasks related to committee support;
Departmental Committee Service and Record Keeping:
- Taking minutes of departmental committee meetings;
- Sharing and finalizing the minutes writeup with committee members for record keeping;
- Record keeping of important departmental data of undergraduate and graduate students;
- Keeping record of different committees;
- Generating various reports as and when requested;
- Other similar tasks related to chair and faculty support;
Liaison with Other Departments and Schools:
- To establish and maintain good working relationships with other departments (i.e., both academic and service department) and Schools to carry out departmental tasks that are inter-dependent (e.g., interacting with RO regarding course memo and scheduling issues, resolving issues around enrollment)
This is not an exhaustive list of responsibilities associated with the position/job. The supervisor or the Dean may assign additional tasks as deemed necessary.
- Strong written and verbal communication skills
- Sound knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
- Excellent time management and organizational skills (ability to prioritize tasks)
- Ability to multi-task
- Demonstrate initiative taking attitude
- Customer service orientation; pleasant and helpful
- Excellent analytical skills
- Also, demonstrated ability to be:
o Proactive
o Punctual
o Accountable
o Committed
o Team player
Work Schedule/Work Environment/Travel:
May be required depending on departmental objectives. Business hours may extend into the evenings and weekends depending on workload. During the Covid-19 situation, you may be allowed to work from home in intervals, which will require you to create a suitable work environment for yourself (internet connectivity, an environment that supports your productivity at home). Mostly travel will be required for outreach and networking responsibilities.
Administrative processes in an educational institution and arranging and managing events
Note: “We are an equal employment opportunity employer”