We are seeking a dedicated Battery Swap Station Operator to join our team and play a crucial role in the efficient and safe operation of our battery swapping station for electric vehicles. The Operator will be responsible for managing battery inventory, responding to driver requests, maintaining station security, and ensuring a smooth battery swap process.
- Keep accurate records of all batteries in the battery charger, ensuring they are properly accounted for, charged, and maintained.
- Respond promptly to battery change requests from drivers through the app and assist with their inquiries via phone calls.
- Safely hold and secure the key to the battery charger to prevent unauthorized access.
- Maintain battery slots according to training protocols to ensure they are clean and organized.
- Assist electric vehicle drivers with battery swaps when they visit the battery station, ensuring a smooth and efficient process.
- Maintain a detailed log of all batteries that have been changed, along with the frequency of driver visits to the station.
- Provide daily updates and reports to the Lab Engineer Assistant regarding day-to-day station activities, including battery usage and any issues encountered.
- Inform the Lab Engineer about any mishandling or safety concerns at the station, following established safety protocols.
- Work closely with other staff, including security guards, to ensure the overall security and efficiency of the battery swapping station.
- Qualification: Matric/Intermediate.
- Must be able to lift and move batteries as needed (with appropriate equipment).
- Ability to work outdoors and in varying weather conditions.