Job Summary:
We are looking for a reliable and customer-oriented Electric Rickshaw Driver to join our team. The Electric Rickshaw Driver will play a vital role in providing safe and efficient transportation services while representing our company. In addition to driving responsibilities, this role includes obtaining passenger feedback, and reporting electrical issues. The driver should also be available for random maintenance checks when called upon.
 

Responsibilities:

• Operate an electric rickshaw safely, following all traffic rules and regulations to ensure passenger safety.
• Provide excellent customer service by being polite, helpful, and responsive to passengers' needs and inquiries.
• Request and collect feedback from passengers by distributing and collecting feedback forms during trips.
• Report any electrical issues or malfunctions with the rickshaw promptly to the designated technician via phone call.
• Use the company's app to respond to battery change requests from customers and coordinate with the battery swapping station operator.
• Ensure the cleanliness and maintenance of the rickshaw, including basic cleaning and checking for any visible issues or damage.
• Be available to bring the rickshaw to the office for random maintenance checks when scheduled by the Lead Engineer.
• Maintain records of trips, passenger feedback, and any issues encountered during daily operations.
• Follow company policies and guidelines, including vehicle maintenance standards.
   

Eligibility Criteria:

• Valid driver's license for the operation of electric rickshaws or similar vehicles.
• Knowledge of local traffic laws and regulations.
• Excellent customer service skills.
• Familiarity with smartphone apps for reporting and coordinating battery changes.
• Basic knowledge of electric rickshaw operation and maintenance is a plus.
• Punctual and reliable with a strong work ethic.
• Ability to follow instructions and work independently.