Terms of Contract:   This is a contractual position. 

Position Purpose
We seek a highly organized and proactive Operations and Communication Associate to join our dynamic team. This role will be instrumental in ensuring the smooth functioning of various operational aspects of the Office of Accessibility and Inclusion, as well as effective internal and external communication. The ideal candidate will possess a diverse skill set, including expertise in logistics, coordination, research, and communication management, with a passion for supporting accessible learning spaces in higher education.

Key Accountabilities
 

Operations.

•  Oversee and optimize logistical processes and coordinate activities to enhance overall efficiency.
• Manage day-to-day office operations and handle general administrative tasks to create a productive and positive work environment.
• Liaise with vendors and service providers to ensure office facilities are well-maintained.
• Schedule and coordinate meetings and prepare relevant agendas and documentation, ensuring optimal use of time and resources.
• Organize and manage email correspondence efficiently.
• Develop and maintain a comprehensive record-keeping system and ensure the accuracy and accessibility of records for reference and reporting purposes.
• Facilitate effective communication both internally and externally.
• Manage additional tasks assigned by the supervisor.

Research and reporting.

• Support research on relevant trends/practices and generate reports to support decision-making processes within the Academic Accommodations and Accessibility (AAA) domain.
• Update and maintain the AAA’s section on OAI’s website.

Events.

• Assist in planning and coordinating events (conferences/seminars/workshops etc.), both internal and external, including management of logistics.
   

Knowledge, Skills, and Behavior

• Ability to handle sensitive issues with a commitment to privacy and confidentiality.
• Excellent oral and written communication skills that enable effective working relationships with diverse populations across the campus.
• Ability to work both collaboratively and independently.
• Capacity to handle unexpected and potential emergency/crisis situations.
• Excellent organizational skills, attention to detail, and ability to maintain accurate records.
• Ability to work efficiently under time constraints.
• Commitment to professional growth through professional organizations/development opportunities;
• willingness to pursue and apply additional training and information in an evolving field.
   

Job Specifications
 

Essential Requirements:

• Bachelor's degree in social sciences, business, or related fields.
• Proficiency in office software and website management tools.
• 1-2 years of experience in operations, logistics, or communication roles. Exceptional recent graduates will also be considered.
   

Desirable Qualifications:

• Master's degree in social sciences, business, or related fields.
• This position emphasizes a strong educational background, proficiency in necessary tools, and some experience in specific roles, though exceptional fresh graduates can also be considered.

Covid-19
    
You will be requested to submit proof of vaccination during advanced stages of the process as Campus entry is restricted to fully vaccinated individuals. During a Covid-19 lockdown, you may be required to work from home, which will require you to create a suitable work environment for yourself (internet connectivity, an environment that supports your productivity at home per your own preferences and working style, setting your own workhours, etc.).

Applicants should email the following documents to as part of their application at oai@lums.edu.pk:

Interested candidates should specify the position in the subject line ‘Operations and Communications Associate (RA) – Office of Accessibility and Inclusion’.
1)    Latest resume/CV,
2)    Cover letter,
3)    Writing sample/research paper,
4)    All educational documents (O-levels/matric till latest degree),
5)    All experience letters (if any).