Position Purpose

The incumbent supports the Office of the Registrar in routine and complex domain-related processes like student enrollment, graduation audit, student advisement, and students’ records. The position holder is responsible for responding to general queries and explaining university policies and procedures. Assists with coordination and configuration of requirements in ERP. Work is performed under the general supervision of the University Registrar.

Key Accountabilities

The candidate will be responsible for:

• To collect, process, and perform statistical analysis on large datasets. The candidate should have strong analytical skills with proficiency in using Microsoft Excel.
• Working as a team member in the configuration, enhancements, verification, and updating of Zambeel (ERP).
• Work on verifying students’ graduation requirements and other important processes in light of university policies.
• Manage and complete tasks related to different aspects of the student lifecycle and records.
• Provide excellent customer service, especially during the department’s important and crucial periods.
• Handle major operational activities for University convocation and other related annual events wherever needed.
• Should have excellent written and verbal communication skills.
• Manage departmental archives and upload relevant necessary documents in electronic archives for necessary record keeping. Indexing/filling of archives which are maintained in hard form.
• Provide support in the digitization of student records and data.
• Corresponds with administrative and academic departments regarding enrollment, grading, student advisement, degree completion requirements, and associated problems.
• Ensure prompt and accurate data entry. Maintain confidentiality. 
• Periodically audit the system to identify and correct errors. 
• Work as a team, in order to provide cross-functional support to academic departments at LUMS and within the Office of the Registrar. 
• Assists with walk-in customer service. 
• Performs other job-related duties as assigned.

Knowledge and Skills

• Familiarity with Microsoft Excel.
• Worked on ERP or an information system

Behaviors:

• Strong organizational skills and the ability to prioritize and complete work when numerous and diverse demands are involved.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work successfully as both a member of a team and independently with minimal supervision.
• Ability to analyze and solve problems by interpreting university policies and procedures

What We Offer:
 

A Learning Ecosystem
LUMS offers a dynamic work culture that encourages learning and innovation, skills development, and contribution to areas beyond your job role. You will have the opportunity to learn and interact with the best academic minds in Pakistan, as well as to work with highly experienced professionals.
 

Intellectual Freedom
We believe in the pursuit of knowledge, provide the freedom to explore across different disciplines and value the diverse expression of all community members for mutual learning and advancement.
 

Benefits
LUMS offers competitive benefits to its academic and professional colleagues including Provident Fund, Group Life
Insurance, EOBI for Pension Scheme, Outpatient medical coverage for self and family, and In-patient Health Insurance for self, spouse, and dependent children.
 

Campus Perks
The LUMS campus offers all the facilities and amenities of a world-class university, including a Sports Complex offering international standard courts for badminton, squash, tennis, basketball and volleyball, a FINA certified 25M swimming pool, and separate gyms for women and men. In addition to the LUMS Dining Center, there is a variety of eateries across campus offering popular cuisines, a breath-taking mosque, a medical centre, the LUMS Library, car parking as well as transport facilities for females, and a professionally run Day Care Center for children of community members.
 

Discounts
LUMS also provides a wide range of corporate discounts and internal educational discounts to its community as a token of each member’s value to our community. Our internal educational discounts include waiver of undergraduate tuition fees of employees’ children studying at LUMS, scholarships for master’s programs in several schools, and executive development programs offered by the nationally recognized Rausing Executive Development Center (REDC).

LUMS is an equal opportunity employer.

We celebrate diversity and are committed to building an inclusive workplace for all
our employees. We do not discriminate on the basis of gender, race, religion, caste, ethnicity, age, non-disqualifying physical
or psychological disability or social status. Candidates belonging to minority groups are encouraged to apply