May 20, 2025 to April 20, 2025
Conflict Management & Diplomacy training, facilitated by Fakiha Imran, equipped participants with essential skills to navigate workplace challenges with empathy and professionalism. Key takeaways included developing open and empathetic communication, identifying the root causes of conflict, applying effective negotiation strategies, and managing stress through early intervention. Participants also explored practical conflict resolution models, enabling them to foster constructive outcomes while preserving positive professional relationships.
